How to Order

HOW TO ORDER

We will ask you a few questions about the nature of the job advise you on the type of glass most suited to your requirements.

Obtaining technical & installation advice and/or providing a quotation may require you to send us measurements, drawings, plans or rough sketches/ideas.

In the next step we will choose the type of glass that is best suited for your project. You can see our colour and pattern pages for a variety of possibilities.

Where possible, we will provide a mock up or a digital representation of your glassworks. Please note that all glass is handmade, so there may be differences and imperfections.

When you are happy to place your order we will verify all the details, confirm payment terms and then proceed with production.

Your order will be produced in our factory in Invercargill, Southland, New Zealand.

Lead times are as follows;

Art and Platters - up to 10 working days
Plaques and Signs - from 15-20 working days
Splashbacks - up to 6 weeks
Large scale items and projects - up to 8 weeks
Headstones and heavier customised items - up to 12 weeks

These times do not always allow for delivery and some things can be made faster if there are tighter deadlines. There is minimum of up to 7 working days on ALL NON TOUGHENED pieces if we are to mark them as urgent (this does not apply to tempered/safety glass) The minimum turnaround for ALL SAFTEY GLASS/TOUGHENED items can be as little as 3 weeks.

We will ensure that you are notified when the glass is in transit if it requires crating/postage. Installation services are available on request for Southland and Central Otago by ourselves, failing that we have a wide range of Agents nationwide to do this on our behalf. Almost all carry glass samples too.
That list can be found here:

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How to Order

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